Viewing: Tips for Transformation

Top 3 Reasons Business Owners Fail To Build A Cohesive Team

Do You Know The Top 3 Reasons Business Owners Fail To Build A Cohesive Team?

There are many well documented reasons small businesses fail. The primary reason is usually because of ego. Egos have started wars, crushed economies and caused more problems than any other underlying factor. Navigating the five stages of growth from … Read More

What Exactly Is Top Talent?

Do you know What Exactly Is Top Talent?

Geoff Colvin, best-selling author to the book, Talent is Overrated, has discovered new findings on great performance Readers around the world are embracing the message. Colvin tackles deep questions, such as: Why are some people – Warren Buffett, Yo-Yo Ma, Chris Rock – so incredibly accomplished … Read More

How To Be Fully Prepared For The Experience Economy

Are You Fully Prepared For The Experience Economy?

Peter Drucker warned us in 1966 (The Effective Executive) that the workplace was going to change dramatically when most of the workforce would be knowledge workers. Likewise, in 1999, Joseph Pine and James Gilmore alerted us to the significant shift happening in the economy (The Experience … Read More

What’s Behind the Phrase, “Your Call May Be Monitored For Quality And Training Purposes?”

“Your Call May Be Monitored For Quality And Training Purposes!”

Have your ever wondered about the message you hear before being connected to a customer service representative that this call may be monitored? Really? Monitored by who or what? According to Greg Satell publisher of the weekly blog Digital Tonto, Mattersight, a ten year-old … Read More

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