The 3 Fundamentals Associated With The People-Centered Growth Curve Theme

James Fischer, author of Navigating the Growth Curve, defines the growth curve as the fine line that a company navigates between chaos and equilibrium in any stage of growth. It is the path of balance that arcs through every stage of growth. There are 9 fundamentals of the Growth Curve Solution within three themes: Profit-Driven, People-Centered, and Growth-Smart.

This issue of Tips for Transformation presents the three fundamentals in the people-centered theme the CEO must address to effectively navigate the company’s growth curve.

4. Staff Satisfaction – Reveals The Core Requirement Of Staff Satisfaction And Shows The Deep Connection To Enterprise Profitability At Every Stage Of Growth.

There are five components of staff satisfaction:

1. Material issues: compensation, benefits, safety
2. Community: comradery, relationships
3. Performance: measuring and rewarding work and progress
4. Learning: continuous learning and growth
5. Meaning: fulfillment and contribution

5. Community – People go to work, in part, to belong.

Community is the organizing of a company’s vision, mission, goals, strategies and objectives that engage and empower employees to help them contribute to the success of the company. This is one of the essential components of Staff Satisfaction that must be met before moving on to Performance Related Issues.

Creating a community may require redesigning how you think about and create the modern work community so that it better serves both the company’s vision, strategic goals, objectives and culture but also correctly address the interest needs and requirements of the staff.

6. Trauma – Reveals the causes, symptoms and cures for the primary debilitating disease of business growth called Growth Trauma. Here are the Three Elements of Growth Trauma:

1. Causes of Growth Trauma

External-Driven (market forces):
-Vendor forces,
-Customer migration, Shifts in strategic partners.
Internal Causes (behavioral factors):
-Clinging to the old machine model, Imbalance of builders (confidence) and protectors (caution),
-I’m right, you’re wrong syndrome,
-Not doing the right thing,
-I can do it better myself syndrome.

2. Symptoms of Growth Trauma

-Low voltage (energy) or morale,
-Staff turnover,
-Prevalent gossip and lack of communication,
-Growing customer service problems,
-Loss of confidence and trust.

3. Methods of Healing Growth Trauma

-Implement Growth Circles,
-Positive confrontation,
-Fostering a community of inquiry,
-Focused activity.

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